As of 7/26/22, we are aware of issues when trying to make an online payment. We are working on restoring access to making payments, but do not have an estimated time when that will be available. If you need to make a payment, please stop in to city hall. Thanks for your patience.
Welcome to the Neenah Utilities Customer Portal.

Select "One Time Payment" from the left, and enter your Utility Account Number to conveniently pay your utility bill without setting up an online account.

If you have not setup an online account yet, Select the "New User" option above to create an account. To setup your online account, you will need your Utility Account Number from a recent Utility Bill. Check our help doc if you're having trouble getting signed up.

Logging into your online account allows you to view your utility bill, account status, and history.

To start or terminate service, and for other options not covered here, visit our Utility Billing Homepage.

Payment Options
Credit Card:$2.99 service fee per transaction
eCheck:$0.99 service fee per transaction